During these testing times, it is very important to ensure that your digital footprint is accurate, relevant and up-to-date. This is a great opportunity to bring everything up-to-date with some basic housekeeping.
Brands and businesses will be remembered in the future for what they do now and ho...
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Whilst Indonesia has typically abused International Marketing Standards for Opting-In and Opting-Out for Email & SMS Marketing, this is now changing as Indonesia becomes more significant internationally.
It is important to understand how this works in ResDiary.
When a Guest books online, they have...
The new W8list has improved existing features and a host of new features allowing front of house staff efficient, easy to use and complete management of wait times. Users can now edit W8list bookings to meet the changing demands of guests and indicate areas of preference to ensure waiting guests ge...
2016, will see 80 million Facebook in Indonesia. With so many users and messages appearing on the site, it is important to cut through the noise and ensure your posts reach the right people. Here are our tips to ensure your posts continue to receive high engagement ( clicks/likes and shares) and kee...
The ResDiary Dashboard gives restaurant managers a quick and instant view of their business KPIs in charts. TheWeekly Summary let’s you view site performance on a day by day basis or why not benchmark your progress year on year with the This Time Last Year summary. Discover where your bookings are c...
You can now Publish your menus on your ResDiary.com listing
Uploading menus to your Resdiary.com page will provide prospective diners with all the information they need before deciding to book at your restaurant.
With ResDiary you can now:
ResDiary has just released a great new feature. You can receive either an SMS or an email notification every time a VIP guest is seated in your restaurant
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Or you can receive an SMS or Email when a VIP books.
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Here is a tutorial and video for ResDiary clients https://restaurantdiary.zendesk.com/entr...
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Now, you can access your Cancellation List, very easily from your Diary by clicking this Icon 
You can see the full list of cancellations for that date, and you can Re-Seat them or view their Booking History.
Here is a little tutorial and video for ResDiary clients https://restaurantdiary.zendesk.c...
Some great new features, make managing No Shows and your W8List so easy.
After your reservation holding time, perhaps 15 or 30 mins, a guest becomes a potential "No Show".
Your restaurant is busy and you need give that table to guests who are patiently waiting (hopefully, you have added them...
