HATI Solutions
HATI Solutions
ResDiary Indonesia

HATI Solutions is the Indonesian Reseller for ResDiary, the World's Smartest Restaurant Reservations, Table & Guest Management Solution. ResDiary is web-based and commission free.

ResDiary is an online reservation system, built by experts, to help you manage your restaurant effectively and efficiently. Not only will it deliver full service, yield and table management, but it will also help build your customer database and online profile.

Dynamic Online Reservations Solution

Real-time online reservations from your website & Social Media channels managing real availability of your restaurant tables.

Telephone & Email Reservations easily collated

Automatic corporately branded email confirmation directly to your guests.

Amendment & Cancellation Emails

Reminder Emails & SMS

Thank you email with 100% verified reviews 

Manage Reservations, Walk-in Guests and Wait-list Guests with synchronicity

A Powerful Management Tool

World's Most Advanced Table Management solution allows you to run your restaurant more efficiently

Real-time diary instantly delivers an accurate picture of each service

24/7 access through multiple devices with an internet connection – check the diary anywhere, anytime

Switch online availability on or off – avoid over booking or under occupancy

Wealth of reports that will allow you to review and refine all aspects of front-of-house

Advanced Marketing Tools

Multiple ways to book – via website, Facebook and Twitter

Get a FREE mobile website with genuine diner reviews

Market to your own database FOC

Easily set up promotions to increase reservations during quiet time

Take bookings 24/7, even when closed

ResDiary interfaces seamlessly with partner websites to help you grow your database and bookings

Our Approach

HATI Solutions provides a unique full service consultative approach to its ResDiary clients. 

  • All Restaurants are personally visited & observed to ensure perfect set-up & configuration in collaboration with each client.
  • Full project management is provided for the complete implementation of ResDiary, including liaising with reservations, hosts, management, marketing, graphics and web designers. Seamless implementation is ensured.
  • A face-to-face approach is taken to providing an extensive training program to ensure smooth adoption of ResDiary & full user proficiency.
  • Once you are ready to 'Go Live', HATI Solutions provides you with on-site 'Go Live Support', as well as rapid response 24hr support to your team, in order that you maximise all the ResDiary benefits.
  • A close working relationship is guaranteed to clients to ensure maximum efficiency (and maximum profit gains!) from using ResDiary.

HATI Solutions believes it is their job to deliver support excellence to all clients and to ensure all clients get the most out of ResDiary, and therefore they do not bind you to contract.​ They are very proud of their client list.