HATI Solutions is the Indonesian Reseller for ResDiary, the World's Smartest Restaurant Reservations, Table & Guest Management Solution. ResDiary is web-based and commission free.
ResDiary is an online reservation system, built by experts, to help you manage your restaurant effectively and efficiently. Not only will it deliver full service, yield and table management, but it will also help build your customer database and online profile.
Dynamic Online Reservations Solution
Real-time online reservations from your website & Social Media channels managing real availability of your restaurant tables.
Telephone & Email Reservations easily collated
Automatic corporately branded email confirmation directly to your guests.
Amendment & Cancellation Emails
Reminder Emails & SMS
Thank you email with 100% verified reviews
Manage Reservations, Walk-in Guests and Wait-list Guests with synchronicity
A Powerful Management Tool
World's Most Advanced Table Management solution allows you to run your restaurant more efficiently
Real-time diary instantly delivers an accurate picture of each service
24/7 access through multiple devices with an internet connection – check the diary anywhere, anytime
Switch online availability on or off – avoid over booking or under occupancy
Wealth of reports that will allow you to review and refine all aspects of front-of-house
Advanced Marketing Tools
Multiple ways to book – via Website, Google, Instagram, Facebook, Twitter, WhatsApp, TikTok, Influencers and Promoters. Technically any digital channel you wish to partner with and track the results. Zero commissions from ResDiary.
Get a FREE mobile website with genuine diner reviews
Market to your own database FOC
Easily set up promotions to increase reservations during quiet time
Take bookings 24/7, even when closed
ResDiary interfaces seamlessly with partner websites to help you grow your database and bookings
Our Approach
HATI Solutions provides a unique full service consultative approach to its ResDiary clients.
- All Restaurants are personally visited & observed to ensure perfect set-up & configuration in collaboration with each client.
- Full project management is provided for the complete implementation of ResDiary, including liaising with reservations, hosts, management, marketing, graphics and web designers. Seamless implementation is ensured.
- A face-to-face approach is taken to providing an extensive training program to ensure smooth adoption of ResDiary & full user proficiency.
- Once you are ready to 'Go Live', HATI Solutions provides you with on-site 'Go Live Support', as well as rapid response 24hr support to your team, in order that you maximise all the ResDiary benefits.
- A close working relationship is guaranteed to clients to ensure maximum efficiency (and maximum profit gains!) from using ResDiary.
HATI Solutions believes it is their job to deliver support excellence to all clients and to ensure all clients get the most out of ResDiary, and therefore they do not bind you to contract. They are very proud of their client list.