Restaurant Marketing & CRM
ResDiary offers a FREE inbuilt, email marketing for restaurants solution which means you can manage your customer database, send emails and track results – all through your normal ResDiary account. Why not keep your customers informed with a newsletter, or entice them back into your restaurant with a special offer? Linking these emails to your restaurant website reservation page or ResDiary microsite can help increase bookings. They can opt in or out of email communications during the reservation process, or can be added into the database thereafter.
Sometimes emails are not the most effective way to communicate with your guests. With ResDiary, you can send SMS notifications via Silverstreet to your customers. SMS notifications can be used for sending marketing campaigns, reservation reminders, reservation confirmations and cancellations.
SMS marketing for restaurants integration is an optional extra (you must purchase SMS credits with partner Silverstreet directly)
Gain Extra Exposure
We know that people visit your restaurant because of your great good and excellent service, but sometimes you need a little help with getting more reservations. See the variety of ways you can do this, using ResD
List on our diner discovery app, ResDiary Now to reach diners on the go. Potential customers can search for venues, favourite their top picks, check out reviews and book with you.
Gain extra exposure via the ResDiary portal. With over 7800 restaurants in 57 countries, it’s a great way for potential diners to find your venue.
With the ResDiary reporting suite, you can view reports of open rates and click throughs. This allows you to see what emails have been most successful and understand what interests your customers.