Blog

ResDiary has just released a great new feature. You can receive either an SMS or an email notification every time a VIP guest is seated in your restaurant

Or you can receive an SMS or Email when a VIP books.

Here is a tutorial and video for ResDiary clients https://restaurantdiary.zendesk.com/entr...

Now, you can access your Cancellation List, very easily from your Diary by clicking this Icon    

You can see the full list of cancellations for that date, and you can Re-Seat them or view their Booking History.

Here is a little tutorial and video for ResDiary clients https://restaurantdiary.zendesk.c...

Some great new features, make managing No Shows and your W8List so easy.

After your reservation holding time, perhaps 15 or 30 mins, a guest becomes a potential "No Show".

Your restaurant is busy and you need give that table to guests who are patiently waiting (hopefully, you have added them...

Courtesy of Jennifer & Sam, ResDiary

Never under sell your restaurant again with our improved rules’ settings. You will have complete flexibility to apply different rules by:

• Periods of the year
• Day of Week
• Service
• Time Slot

You can also apply automatic over-rides - variable by day of...

Recently, I have noticed more and more comments from guests when they are booking online, that they are booking for 6 adults and 3 children, rather than booking for 9 Adults. For busy restaurants this could cause you a potential overbooking situation.

If you would like to add Children to your booking...