HATI Solutions
HATI Solutions
ResDiary Indonesia

W8LIST & No Shows

19.05.15 03:28 AM By Peter

Some great new features, make managing No Shows and your W8List so easy.


After your reservation holding time, perhaps 15 or 30 mins, a guest becomes a potential "No Show".

Your restaurant is busy and you need give that table to guests who are patiently waiting (hopefully, you have added them to the waiting list!)


To release the table, what we are going to do is to Transfer them with 2 clicks to the W8List, and deal with them later.

Now the table is free and  we can seat the next waiting guest on that table. 

Finally, With Jamie Oliver's reservation, we have 2 choices either seat him on the next available table should he arrive or if he becomes a No Show, delete him as a NO SHOW! All with the minimum of clicks, allowing you to keep focusing on your guests.

Peter