The new W8list has improved existing features and a host of new features allowing front of house staff efficient, easy to use and complete management of wait times. Users can now edit W8list bookings to meet the changing demands of guests and indicate areas of preference to ensure waiting guests get the table they want. Receive booking warnings when W8list is in operation to ensure W8list bookings aren’t overlooked in favour of other bookings.You will also be able to resend and record diner notifications so that front of house staff can be sure they have given diners every chance to accept their table. Finally, you can sort your W8list by availability, VIP status or alphabetical order to find information easily, while short cut key strokes improve the speed and user experience of W8list for the user.
Increase Restaurant Profit and Yield with new ResDiary Feature - W8LIST™
W8LIST by ResDiary reservation management system is a fully functional waiting list. It’s easy to use and provides professional, effective communication between you and your waiting guests.
W8LIST manages your waiting guests by:
- Allowing the restaurant manager to quote an accurate wait time to the guest
- View at a glance how long the guest has been waiting so far
- See the expected remaining waiting time for each table
- Send an email or SMS* to the guest to confirm if they still require the table
- Update the W8LIST entry as confirmed or not required on receiving the reply from the guest
- Seat the table into ResDiary when a table becomes free
- Decline a waiting table professionally and promptly
Benefits
- Available free of charge with all ResDiary accounts
- Provides a professional, simple booking experience for your guests - the best first impression.
- Increases profit through maximising your restaurant’s covers and yield
- Gives accurate information about your confirmed and potential business levels
- No need to leave your diary screen, W8LIST is part of the ResDiary reservations system
- W8LIST automatically updates with best availability for each table - no searching required.
*If SMS notifications are used, SilverStreet integration must be activated.
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