HATI Solutions is the Indonesian Reseller for ResDiary, the World's Smartest Restaurant Reservations, Table & Guest Management Solution. ResDiary is web-based and commission free.
ResDiary is an online reservation system, built by experts, to help you manage your restaurant effectively and efficiently. Not only will it deliver full service, yield and table management, but it will also help build your customer database and online profile.
Dynamic Online Reservations Solution
Real-time online reservations from your website & Social Media channels managing real availability of your restaurant tables.
Telephone & Email Reservations easily collated
Automatic corporately branded email confirmation directly to your guests.
Amendment & Cancellation Emails
Reminder Emails & SMS
Thank you email with 100% verified reviews
Manage Reservations, Walk-in Guests and Wait-list Guests with synchronicity
A Powerful Management Tool
World's Most Advanced Table Management solution allows you to run your restaurant more efficiently
Real-time diary instantly delivers an accurate picture of each service
24/7 access through multiple devices with an internet connection – check the diary anywhere, anytime
Switch online availability on or off – avoid over booking or under occupancy
Wealth of reports that will allow you to review and refine all aspects of front-of-house
Advanced Marketing Tools
Multiple ways to book – via website, Facebook and Twitter
Get a FREE mobile website with genuine diner reviews
Market to your own database FOC
Easily set up promotions to increase reservations during quiet time
Take bookings 24/7, even when closed
ResDiary interfaces seamlessly with partner websites to help you grow your database and bookings
Our Approach
HATI Solutions provides a unique full service consultative approach to its ResDiary clients.
- All Restaurants are personally visited & observed to ensure perfect set-up & configuration in collaboration with each client.
- Full project management is provided for the complete implementation of ResDiary, including liaising with reservations, hosts, management, marketing, graphics and web designers. Seamless implementation is ensured.
- A face-to-face approach is taken to providing an extensive training program to ensure smooth adoption of ResDiary & full user proficiency.
- Once you are ready to 'Go Live', HATI Solutions provides you with on-site 'Go Live Support', as well as rapid response 24hr support to your team, in order that you maximise all the ResDiary benefits.
- A close working relationship is guaranteed to clients to ensure maximum efficiency (and maximum profit gains!) from using ResDiary.
HATI Solutions believes it is their job to deliver support excellence to all clients and to ensure all clients get the most out of ResDiary, and therefore they do not bind you to contract. They are very proud of their client list.
HATI Solutions
provides a complete package for ResDiary, our pricing includes all features from ResDiary with the exception of third party solutions like EPOS integrations & Tell the Chef.
Monthly Subscriptions
2,500,000 Rp
that's only 80,000 Rp per day !
*payable quarterly in advance / prabayar triwulanan
Full Set-up, Configuration, Training & Go-Live Cost
HATI Solutions
provides a complete set-up and implementation for ResDiary clients.
Our Cost includes
° Full Set-up & configuration
° Unlimited initial training
° Full on-site Go-Live support
° As many users as you need
° As many access points as you need
° As many iPad apps as you need
° As many Managers Apps as you need
° Full customisation of your ResDiary Reservations Widget
° Full customisation and branding of all your Email and SMS notifications
° Central Reservations module for multiple restaurants
° Any re-configuring required within the first 3 months
° Managers workshop
° Marketing Workshop
° Project Management with all your team to co-ordinate your system going live, including liaising with your management team, marketing team, graphics, web design, IT team, HR team, FInance Team, etc
° On-going marketing support to assist you maximise your online reservations and online reputation
° Monthly Newsletter, along with very informative Social media channels
° Re-posting of some of your Social Media activity to drive more reach via wider networks
One-Off Cost
12,000,000 Rp
* structured transparent Set-up discounts available if more than 1 restaurant is going live at the same time!
+ ResDiary standard Terms & Conditions apply
"Powered by ResDiary" must be displayed on your customised reservations widget & ResDiary's Review feature must be used.
Micros Integration Costs
Initial Site fee
480 Euros
Monthly fee
30 Euros per restaurant
*payable to HATI Solutions and transferred to MICROS EUROPE on your behalf.
