Concierge
Concierge is a free booking platform that connects third party agents – such as hotel concierge and personal assistants – with 24 hour, global access to their ideal restaurants.
What is it?
Concierge is a free booking platform that connects third-party agents such as hotel concierge and personal assistants with 24 hour, global access to their ideal restaurants.
Who is it for?
For restaurants
- With Concierge, restaurants can accept and monitor reservations from third party channels, knowing that they’re from a secure source and with complete transparency.
For booking agents
- Concierge allows booking agents to be effective with constant access to real-time reservations for their selected restaurants. Agents are able to quickly search and book, with reporting to track their performance.
How does it work?
- Any restaurant with an existing relationship with a third party booker can create a mutually beneficial incentive programme.
- Third party bookers can sign up here.
- Once logged in, third party bookers can access a reservation dashboard and restaurant management system.
- Third party bookers can identify their most booked sites and regular bookers to mark them as favourites.
- Restaurants have full access to all bookings made, enhancing the customer’s experience and enabling tracking.
- All bookings are immediately followed up with a restaurant branded confirmation email ensuring the brand experience is preserved and the standards of service are being met.
