HATI Solutions
ResDiary Indonesia

Concierge

Concierge is a free booking platform that connects third party agents – such as hotel concierge and personal assistants – with 24 hour, global access to their ideal restaurants.

   

 
 

What is it?

Concierge is a free booking platform that connects third-party agents such as hotel concierge and personal assistants with 24 hour, global access to their ideal restaurants.

  


 

Who is it for?

For restaurants

  • With Concierge, restaurants can accept and monitor reservations from third party channels, knowing that they’re from a secure source and with complete transparency.

For booking agents

  • Concierge allows booking agents to be effective with constant access to real-time reservations for their selected restaurants. Agents are able to quickly search and book, with reporting to track their performance.

 

    

 

    

    

 

How does it work?

  • Any restaurant with an existing relationship with a third party booker can create a mutually beneficial incentive programme.
  • Third party bookers can sign up here.
  •  Once logged in, third party bookers can access a reservation dashboard and restaurant management system.
  • Third party bookers can identify their most booked sites and regular bookers to mark them as favourites.
  • Restaurants have full access to all bookings made, enhancing the customer’s experience and enabling tracking.
  • All bookings are immediately followed up with a restaurant branded confirmation email ensuring the brand experience is preserved and the standards of service are being met.